CertaPro Painters

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Introduction: Welcome to CertaPro Painters of Washington, DC. At Certapro Painters our reputation is based on our certainty service system-your certainty of a job well done. We focus on the details of the every project-interior or exterior, and we focus on you, our client. We have a professionally staff call center. We work from detailed written proposals. Your project is managed by a professional. We always keep you informed every step of the way-to ensure it was delivered to your satifaction. At CertaPro Painters we love to take our time with our clients and getting to know every aspects of there projects to better suit their needs with highly trained professionals we always deliver what we promise, we respect each and every individual, we take pride in what we do, and most of all we practice continuous improvement.

Overview

Hired 11 times

Background checked

15 employees

32 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook

Featured Projects

30 photos

Rowhome Exterior Repaint
Exterior Painting

Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Very good 4.5

14 reviews

5

72%

4

21%

3

0%

2

0%

1

7%

Thumbtack Customer

May 28, 2016

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From Google

I did not hire them for painting. However one of our neighbors did. They used a cherry picker to paint the exterior of a home. They broke tree branches using the cherry picker while painting, and have left the equipment parked on our street (in yet another tree). They completed the job on a Thursday and it's now Saturday of Memorial Day weekend. The rental company is not picking the item up until Tuesday because CertaPro would have to pay extra to have it picked up on the weekend. Please consider other painting companies who have more concern for both our street trees and our neighborhood residential parking limitations. Left a message for CertaPro to call me yesterday.

CertaPro Painters's reply

Hi Rob, We apologize for any inconvenience our equipment may have caused you while we were servicing your neighbor’s home. We would like the opportunity to learn more about your frustration and how we can make things right. Please call us at (202) 849-7050.

Thumbtack Customer

Aug 10, 2017

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From Google

Sam was an absolute professional. He came to the house and spend what seemed like hours answering my questions, creating my estimate, and explaining the process to me.

Thumbtack Customer

Aug 10, 2017

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From Google

Have hired Certa pro do paint our house -- outside and inside-- in three different stages. We were pleased with their work. Sam Lewis is very responsive and takes the time to visit before, during, and after the job.

Thumbtack Customer

Dec 8, 2017

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From Google

They came out to patch some holes in our ceiling and repaint following some wiring issues we had fixed. They gave us a competitive quote, showed up on time, and did a great job. Highly recommend. We will use them again.

CertaPro Painters's reply

Hi Kate, Thank you for your review! We are happy to hear that our team was able to help resolve your issues. It's great to hear that our painters showed up on time as promised and did an excellent job. We hope to work with you again on future projects! Sincerely, CertaPro Painters of Washington DC

Thumbtack Customer

Jan 27, 2018

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From Google

The CertaPro team was reponsive from beginning to end, taking down all the details of my various requests for painting and touch-up. The painting team came on time and did a great job. They even helped a bit with moving some furniture. Not a drop of paint was spilled on any of my belongings. I'd be glad to recommend CertaPro to anyone considering having their home painted.

Credentials

Background Check

Samuel Lewis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Because each client project is different we do not have a standard pricing system; However we do our absolute best to stay with-in our clients budget. We also offer other payment options as well as competitive pricing.
What is your typical process for working with a new customer?
The first step is to find out more information about your project, time frame to be completed, your budget, is it an interior or exterior project, the number of rooms. color options, the main point of contact, and are there any damages, cracks, or walls needed to be replaced. Then we schedule a estimate and discuss options that suit your project best.
What education and/or training do you have that relates to your work?
CertaPro Painters provides professional training for all of our associates. Each associate is partnered with a senior associate to learn more about our business and ways to effectively provide excellent customer service to all our clients. They receive hands on training to ensure our certainty service system is executed for all our clients.

CertaPro Painters

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