Mr. Ponack responded immediately to all of my requests and questions, but was never pushy. This was my first time needing a process server, and it was also my first time using Thumbtack. He walked me through the process, was straight-forward with expectations, fees, and timeline, and followed-through in every way. His prices are more than reasonable, he was able to serve the Tenant on the first attempt, provided a response immediately after service, made arrangements per my request to pick up the document the next morning and to exchange payment, followed up by phone, text, and email, and even added in extra information about the status of the property which was quite helpful. I will definitely use his services again and he helped make an intimidating process for the first time, much easier.

Excellent and affordable service. Harry was very knowledgeable about the process of filing for eviction and extremely efficient.

I hired Harry Ponack for Process Service and I was very pleased.I was very confident with him when I told him what my case was about. He was very professional and understanding. I felt like I could leave it to him and he would take care of it.I would highly recommend him and would hire him at anytime.

Harry Ponack kept me informed about the status of the process service. He was also very accommodating about meeting with me on my schedule.

I have nothing bad to say about my experience. From the initial phone call through the receipt of the affidavit, STW Research & Investigation Services was very professional. Not only did Harry explain thoroughly how the process works, but he also worked with my schedule, and reimbursed me with no questions after I realized that I only needed to serve one party instead of two.