FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Florida 5 Star Roofing, we offer competitive pricing without compromising on quality—ensuring you get the best value for your investment Every project begins with a free, no-obligation, and highly accurate estimate, using the same quoting tools employed by insurance companies and satellite imagery to precisely size your roof, minimize waste, and keep costs transparent
- What is your typical process for working with a new customer?
Our streamlined process is designed to be seamless and stress-free: Free Estimate & Initial Consultation – We deliver a transparent estimate that outlines scope, material breakdown, labor costs, additional expenses (like permits or disposal), warranties, and payment terms. Quoting & Planning – We use advanced satellite imagery for precise measurements. You’ll review material and color samples to match your aesthetic and functional needs. Permitting & Scheduling – We handle all permitting (typically 1–3 days, depending on the county) and schedule around your availability and the weather. Preparation & Installation – Ground is protected; we remove old materials, inspect decking, and install using certified professionals. No new roof is placed over old layers. Cleanup & Completion – We ensure full cleanup, responsible debris disposal, and conduct a final inspection to meet safety standards. Warranty Backing – Our work is protected by a 10-year workmanship guarantee, bolstered by full licensing and insurance to keep you worry-free.
- What education and/or training do you have that relates to your work?
Every team member at Florida 5 Star Roofing is thoroughly vetted and trained. We employ Workers’ Compensation Board (WCB) and Certificate of Recognition (COR) certified professionals—each passing background checks, skills assessments, and safety training to ensure excellence and a secure work environment.