FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Your Insurance policy covers water damage incidents. Ultimately navigating through a water damage incident can be complex, the homeowner can feel confident that their property will be restored and their insurance claim will be handled efficiently.
- What is your typical process for working with a new customer?
Water damage repair is a science, and effectively drying out materials is a slow process. But rest assured that we are applying this science where it is needed, and a dry and moisture-free environment is just days away. Patience is key as we work diligently to restore your property to its pre-damaged state.
- What education and/or training do you have that relates to your work?
Just wanted to let you know that we pride ourselves on operating by the IICRC standards. These standards govern the water damage industry and are the same standards followed by larger national providers all the way down to local solo proprietors. This means that you can trust that we are upholding the highest level of expertise and professionalism when it comes to managing water damage in your home or business.