FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The initial visit is always complementary with no obligation. The pricing will always be determined and explained during that initial visit to your home.
- What is your typical process for working with a new customer?
We offer complimentary, no obligation, in home visits offering a visual inspection (leak detection), mold education, analyzing the situation and why it has occurred. We then offer a solution to the problem area/s and explain the remediation process and how to avoid the problem occurring again in the future. Next we discuss possible insurance claims, review the customers insurance policy and their possible mold coverage, and then we educate how to process the claim. We have all the knowledge and tools like a public adjuster does. Lastly, if needed, we are licensed and insured contractors who can educate and discuss how we can rebuild any damage that has occurred caused by the mold situation.
- What education and/or training do you have that relates to your work?
We are licensed with the state of Florida to provide mold remediation services. We are experts at leak detection and mold discovery. We have more than 30 years of experience in the tri county area. We have extensive knowledge on the nature of mold, the causes, attributes, resolution of the problem and how to avoid mold reoccurrence in the future. In addition we have over 30 years of general contracting experience in regards to rebuilding after mold removal process. Lastly, we know the ins and out of how Home Owners Insurance operates and educate and guide our clients with processing their claim to get the maximum money they deserve.