FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive, transparent, and always discussed upfront. We offer free on-site estimates, and there are no hidden fees — what we quote is what you pay. For larger projects or multiple repairs, we’re happy to offer bundled discounts. We also accept Zelle, card payments, and other convenient methods to make the process easy for you.
- What is your typical process for working with a new customer?
We start by listening to your needs. Once you contact us, we schedule a free on-site visit to assess the issue and provide a written estimate — no obligations. If approved, we schedule the repair at your convenience, show up on time, and complete the work efficiently and cleanly. You’ll be informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team has over a decade of hands-on experience in window and door repair, with specialized training in insulated glass replacement, sliding door systems, screen framing, and weatherproofing. We follow Florida building code standards and constantly stay updated with the latest materials and repair techniques to deliver long-lasting results.