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About
Our main focus is YOU AND YOUR satisfaction. Imagine coming home to a pristine, professionally cleaned home, how you feel? What would you do with all that extra time? The possibilities are endless! The prices listed in our service page are just an estimate. Prices can vary depending on each cleaning project. Call us for specials, we want to give you the best cleaning experience of your life.
Overview
Hired 103 times
Background checked
8 employees
11 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
2021
Services offered
Property type
Office
Retail
School or place of worship
Frequency of services
One time cleaning
Multiple per week
Weekly
Biweekly
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.7
46 reviews
5
89%
4
5%
3
2%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Meyana W.
Jul 25, 2022
•
Hired on Thumbtack
Very impressed with our cleaning. The cleaners arrived on time for our clean and did a great job! The house is spotless and I am looking forward to booking them for my monthly cleaning!
Details: 3 bedrooms • 4 bathrooms • Deep cleaning • Oven cleaning • No pets in home • Once a month
House Cleaning
Caroline L.
Mar 3, 2022
•
Hired on Thumbtack
I love everything about this! My home has never looked better. Payment is easy, cleaners were punctual. Having Tamara accessible via text to answer questions and manage the process is a huge plus. My favorite part is the upfront conversation about what I need/want and how lovely and thoughtful they are when it comes to meeting my specific wishes—the home is perfectly clean to my personal definition of clean. Most importantly, I didn’t spend hours “pre-cleaning”—they came into my home exactly as it was and helped get everything perfect. They did the whole job to completion. With past cleaners, help with the dishes mean throwing things in the dishwasher. With Neat Nelly, it meant cleaning, drying, and putting the dishes away in their proper place.
I love everything about working with the team at Neat Nelly and recommend them to everyone I can!
Details: 1 bedroom • 1 bathroom • Deep cleaning • Laundry • No pets in home • Every 2 weeks
House Cleaning
Ek K.
Jun 20, 2022
•
Hired on Thumbtack
Neat Nelly was frequently in contact before the cleaning to finalize details and the actual cleaning itself was quick and efficient.
Details: 2 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Pets in home • Just once
House Cleaning
Melody M.
Oct 26, 2020
•
Hired on Thumbtack
Tamara and her partner Gil did an excellent job with cleaning my condo. I was impressed with their professionalism and workmanship. I would definitely hire them again.
Details: 1 bedroom • 1 bathroom • Standard cleaning • Pets in home • Just once
House Cleaning
Matthew D.
May 31, 2021
•
Hired on Thumbtack
Had a great experience! We are georgetown students and needed our house fully cleaned for move-out. They were super helpful and convenient during the booking process. The clean was so thorough, and they were wonderful to work with! Highly recommend!
Details: 5 bedrooms • 3 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once
House Cleaning
Credentials
Background Check
Tamara Nunes
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
The prices listed in our service page are just an estimate. Prices can vary depending on each cleaning project. Our fee varies based on several factors, including the size of your property, the layout, your preferences and specific needs, as well as the frequency of the cleaning. In addition, we take into consideration the number of people in the space, pets, different degrees of clutter, and different surface materials.
What is your typical process for working with a new customer?
Upon the client's request and if time allow us, Neat Nelly provides you with a free estimate and a walk-through in order to gather the necessary information to tailor your cleaning service. New customers who sign up for reoccurring services will receive a discount.
What education and/or training do you have that relates to your work?
Our cleaning technicians are Brazilians who have high expertise in all different cleaning techniques. Brazilians are known for their cleanliness and we are no different. We get to know our customers to provide the best cleaning experience. When you hire Neat Nelly, our cleaning professionals will efficiently clean with diligent detail your home, office or place of business. Our company is licensed, insured, and bonded for your protection. We back up our services with a 100% guarantee.
