What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a "standard" pricing as every event is different. We however are quite aware of "industry standards" and we are well within those standards.
What is your typical process for working with a new customer?
We start with an initial call to the client for introductions and preliminary questions. Once we have an idea of what the client is looking for, we will set up a meeting to go over specifics and sign contracts.
What education and/or training do you have that relates to your work?
Steve Warner is a Certified Event Planner and has been the Director of Events for the Caribbean Hotel Association, Director of Events for Planet Hollywood and the Director of Sales and Special Events for Southern Audio Visual in Florida.
How did you get started doing this type of work?
Steve Warner has been a DJ since 1976 and has event planning since his days in college planning major parties and events at the University of Maryland.
What types of customers have you worked with?
Event Masters has worked with a wide range of customers including corporate, private, association and religious.
Describe a recent project you are fond of. How long did it take?
On Sunday, May 22nd, Event Masters put on the very first Reggae Jazz in the Pines in association with the City of Pembroke Pines. It took 3 weeks of planning and featured a DJ and 4 piece "reggae jazz" band. We organized parking, food trucks, audio and performers. According to the city, it was the most successful event of its kind to date in their city.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you get referrals and have a "face to face" meeting. Review contracts and ask questions if you are not sure.
What questions should customers think through before talking to professionals about their project?
Customers should have a idea of what they want their event to both look and sound like. Having a suggested list of songs is always helpful but more importantly a list of what they DON'T want should be made.