FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a general trip charge of $100 for the first hour and then $50/hr thereafter. We can also provide a fixed price quote. Depending on the job, we may suggest one or the other pricing structure. Please talk to us if you have a fixed budget.
- What is your typical process for working with a new customer?
We may be hired sight unseen and meet a customer when we arrive to perform a specific task or we may be called upon to meet with customers to visualize and discuss their projects and then provide quotes. We communicate via phone, email or text.
- What education and/or training do you have that relates to your work?
We have a combined 50+ years experience in interior and exterior renovation and repair. All of our training is hands on, experience. Doug has worked on a farm, in a metal shop, has rebuilt engines, managed cleaning crews and improved his own home and done the same for others for more than 20 years. I (Sarah) have been rehabbing, renovating, decorating and restoring old houses for more than 30. Together, we have been improving our home and providing assistance to others in our area since 2014. In May of 2016, we put our skills, and our love for all things vintage, to work renovating vintage RV's. I am trained as an RN and have an active license. As such, and in my specialty, I have extensive experience in customer service.