In these tough times of economic turmoil, we need to maximize every possible assistance we have in order to increase revenue and to keep up with the drastically increasing inflation, going back to the old adage of "our number one asset is our employees." So, the question is, how do we maximize their potential and increase work output per hour?
If you could increase your bottom line by .5% to 2% without making drastic changes, contradicting any of your policies, or changing the corporate culture or philosophy, would you hire me?
My name is Robert Giallombardo, and you may not have heard of me. I'm not a famous athlete or author who wants to speak to your employees and tell them about my accomplishments, sign autographs, or sell books. I'm a trainer, coach, and business consultant.
I'm a trainer who has served in every position, from the employee to the top manager making decisions to increase employee productivity and bringing revenue up.
Starting from the bottom, working in the sewers of Chicago to building and owning several companies, some very successful and some not so successful, I have been given the opportunity to experience the "dos" and "don'ts" of managing a business.
As we all know, sales drives any business, and I have sold everything, from hot tamales bar to bar to selling education packages across the United States. I managed well over a 1,000 employees over an 18-year period in retail as a general manager, motivating them to increase their performance.
With my past experiences, I have developed a system called the circle of success and survival, using 10 simple elements that I have learned to be effective in most situations.
Getting back to the most important question. How can you increase your bottom line by .5% to 2% without drastic changes.
I will show your management team (and I am talking about the people who manage the employees who produce or sell your products and services) a guaranteed way of getting the absolute most out of each and every employee.
A question that you should ask yourself is: Why do the customers buy from your competitors when you all carry the same products and basically have the same price?
There are 100 different excuses we could come up with, most of which stem from customer service. It's the attitude of your store, and it starts with your management.
I use examples that your managers can relate to and situations that they come across and experience every day that corporate executives over look.
My 10 elements are simple and easy to follow:
1. Honesty: The best decision makers are the most honest people. They must be honest with themselves and with their employees. Anyone can tell someone what they think the other person wants to hear, but is that going to make that person better and more productive?
2. Perception: How you perceive yourself is how others will see you. How your managers perceive their place of business is how your customers perceive your product. I once had a customer tell me that when she goes into an Infinity dealership, it has a professional environment and she expects to pay more for that product. The perception of a manager will affect the perception of the employees and customers.
3. Vision: You must have vision of the future before you can accomplish it.
4. Goals: Write them down and make sure that you share them. Having goals and writing them down will give the management and the employees a purpose, instead of working the daily grind.
5. Serving others: Customer service people will say he or she was in the right place at the right time. There is no such thing; it's putting someone else in the right place at the right time. Put yourself in the right place at the right time.
6. Attitude: One of the most important elements is attitude. Managers can't have bad days; only moments of adverse decision making. If a manager has a bad day, it will affect the rest of the employees.
7. Only looking back to learn: Let go of the baggage; you can't re-live yesterday. Looking back to learn from yesterday is an important business strategy.
8. Stepping over the negative: Sometimes, you have to change the environment and the people to get the environment you want.
9. Finding a mentor: Having a spiritual balance in their lives.
10. Fear: What holds you back from being the best you can be? Fear.
I have taught these principals to people from a number of industries, such as medical personnel, sales people, car sales people, mortgage brokers, Realtors, business owners, contractors, military personnel, legal secretaries, real estate investors, stock brokers, retailers, teachers, and people in the manufacturing industry.
My trainings are not scripted; each session is prepared for the type of industry and audience to whom I am speaking to. Before the training, I would interview some of the employees and management in order to gear the training towards that company and industry, stressing any principal already put in place and how to build on them. Reinforcing issues, policies, and procedures, I will help troubleshoot issues and build on the existing policies and procedures.
I also assist with human resources in hiring driven personalities verse just bodies. Hiring personalities is a good foundation to increase your revenue.
With over 40 years combined experience in business and leadership, my team will help you to increase your revenue. Through the basic principles stated above we will analyze your business and troubleshoot any issues, at the same time we will increase worker productivity. Let's get though these tough economic times!
Please go to the contact page and submit your information, or call us.
I am building businesses to success.