Hired 277 times
34 years in business
(Eastern Time Zone)
6:00 a.m. to 2:00 a.m.
Credit card, Cash, Venmo, Paypal, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Corporate conference video
My Aunt unexpectantly passed away in Oct 2018. We enlisted Open Minded assistance with videoing and live streaming the Memorial services as we were unable to attend. Alejandro and team agreed to provide these services at the last minute. Alejandro and team were very polite, punctual, eager to please. Any issues Alejandro responded immediately. This difficult process made easier due to Alejandro's's patience. Thank you and God Bless. Valued work quality, punctual, professional and responsive without hesitation to customers requests and needs.Dec 20, 2018Verified
Alejandro and His Staff were exceptional. They showed up to the concert venue on time, represented me so well, and gave me a Beautiful 3 camera shoot with a 2 day turn around. I could not be happierFeb 2, 2017Verified
He went above and beyond capturing me celebrating my 50th even when I shied away.. ultimate product is a treasure.Nov 5, 2016Verified
We hired Alejandro to film a keynote speech in an indoor setting. Alejandro was asked if he was comfortable using a GH5s and he said yes. However, the footage from the camera he was manning is out of focus. He tried to say it was our equipment and that it wasn't his fault. Although, we use that same equipment for everything we shoot an no one else has ever had a problem. He said the distance and zoom was the problem, but if the curtain BEHIND the subject was in focus, but not the subject, it's clearly user error. He also then tried to say the out-of-focus footage wasn't the footage he shot, and it most certainly is. So, he lied and still refused to give us a refund. He has been completely unprofessional regarding trying to resolve the issue, sending me links on "how to focus the camera" which actually only proved my point not his, but I digress. We had to file a grievance with Thumbtack Customer Service in response to his unacceptable footage and unprofessional attitude.Jun 13, 2018VerifiedOpen Mind Enterprise's reply
I told you, 4x digital zoon and the ISO very high to help the low light lens capacity, gives that result. There is no way to get better image, I did focus and used the peak to confirm it. You can’t force a camera to get zoom 4 times digital in low light and expect good quality video. Sorry is not my fault. If you need 400 zoom you need to buy a good lens not to magnify 4X a 100 zoom.
Alejandro and his team were delightful to work with. Truly professional and most important we love our video. Thank you so much Alejandro. We look forward to working with you againNov 22, 2018VerifiedOpen Mind Enterprise's reply
thank you Lauren, was a real pleasure workimg with you
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?For us price is not the must important, What we really care is the quality of the final product. It doesn't matter the price, we do the videos with the same professionalism and quality. We can work with any budget and deliver the best video ever.
- What is your typical process for working with a new customer?After we agree with the budget, we do a shooting plan that must be approved for the client, then we film and edit the video. The client can make the corrections that they consider necessaries to be totally satisfy.
- What education and/or training do you have that relates to your work?I have more than 30 years working on this field, I did my training starting as a camera assistant to learn form the basic and going step by step learning for the better professionals in camera, edition, lighting, production and direction.