Cape Tile & Stone

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Introduction

Originating from the Tri-State area, we are a family-owned remodeling business that specializes in tile and stone work for kitchen, bathrooms, and flooring. We have over 25 years of experience using a vast array of materials such as large and standard formate tile & porcelain, luxury vinyl, grantee, marble, quartz & more. We take pride in our ability to efficiently produce spectacular results and value integrity of work; treating each job as if it were our own.

Overview

Hired 2 times

Background checked

3 employees

18 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Google Pay, PayPal, Samsung Pay, Venmo, and Zelle.

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

3.7

3 reviews

5

34%

4

33%

3

0%

2

33%

1

0%

Silvana C.

Apr 10, 2023

Had bathrooms remodeled.. he was so helpful… liked his visions.. always answered the phone or m y texts.. it was pleasure doing my bathrooms and they look awesome

Cape Tile & Stone's reply

Thank you so much for being a great customer and we're so glad we could bring your vision to life

Melissa C.

Apr 10, 2023

Bathroom remodel excellent tile work Good design ideas

Amaris c.

May 30, 2023

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Hired on Thumbtack

So this is an interesting situation. They came to see if they could fix the countertops that were wrongly installed. The gentleman Alex was very nice and extremely professional. He gave me an estimate of $700. Then when the guy actually came to fix it. It was $1100. We were willing to pay it but we're not happy with the results. The countertop is not evenly on the cabinets. The trim is not cut professionally..if you know anything it should be cut at a 45 degree angle to form a flush 90. He didn't do exactly what we asked. Then came back and tried to charge me again for trim and I told him I thought it was included..so he ended up letting it go. Just very upsetting. The installer was very nice also. Just the quality of work is poor. On top of that, they broke my microwave handle when installing the counters.. which unexpectedly cost $200 to replace this specific one. After finding that out I was furious and just disappointed. Probably be best to go with a highly reputable company.

Details: Granite • 61 - 70 sq ft • Yes, I will supply the materials to the professional • Residential

Countertop Installation

Credentials

Background Check

Joseph Cacciato

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I do my best to keep my pricing in the middle so that everyone is comfortable with me as the contractor. I never want someone to feel as if I'm taking advantage or if it is priced too low that I'm going to do bad work. I've been told I'm too nice, and that hurts me at times, but I know contractors have a bad rep, so I do my best to keep everything transparent and honest with the customer.
What is your typical process for working with a new customer?
1st a phone convo, talk about job scope. then set up a day and time that works best for both parties to do on-site rundown. after that, I do an itemized estimate and send it to the customer's email. then a day or so do a follow up phone call to go over estimate or any other questions.
What education and/or training do you have that relates to your work?
I have a bunch of construction knowledge from years of work experience as well as project management course certification

Cape Tile & Stone

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