FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer free estimates but its difficult to give stamdard pricing without diagnosing problem or speaking with customer about their preferences.
- What is your typical process for working with a new customer?
Usually starts with communicating via phone or email. I like to get an idea of problem they are having or if they are looking for a new door, to get idea of their preferences. Then i schedule time to look at it. If we agree to price then i usually fix door right then.
- What education and/or training do you have that relates to your work?
I've been through a 2 week training course and another 2 week hands on. Also I have 3 years experience working on doors. Before that worked around projects that complimented my expereience like carpentry.