- What should the customer know about your pricing (e.g., discounts, fees)?
that we have a diagnosis in $ 50 and if you decide to make the repair that money is deducted from the total amount of the repair
- What is your typical process for working with a new customer?
ask to know what the equipment failure is and then check to be able to give the diagnosis
- What education and/or training do you have that relates to your work?
I am an engineer in Venezuela