A Premium Restoration
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Service
It’s free with no obligation to hire
Overview
Hired 18 times
License verified
Background checked
14 employees
32 years in business
Payment methods
Cash, Check, Credit card, Paypal, Square cash app, Venmo, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
42 photos
Reviews
17 reviews
Read reviews that mention:
- Christian C.
Carpet Removal
Great work and will definitely work with Billy again. Thank you.
Jan 7, 2021VerifiedA Premium Restoration's replyThank you Christian for the kind words, we really appreciate it! If you ever need us we are a phone call away...
- Dawn G.
Odor Removal
APR was a pleasure to deal with, a company who’s says they’re doing the job, shows up on time and does a great job !
Jul 2, 2020Verified - Rich F.
Carpet Removal
We had a good experience with Bill and his crew removing our carpeting and then returning to remove tiles in the closets. They showed up when they said they would and removed everything quickly. They even cleaned up! Would hire them again.
Nov 9, 2019Verified - Jezelle F.
Water Damage Cleanup and Restoration
My house got flooding during a tropical storm back in late October. During the storm I called APR and billy was responsive right away and even came that night in the flood waters . The next day he came and started the process of removing the water and the humidity. For the next week and a half he came back and check on the house and always give me updates on what’s going on. But after that I don’t know what happened to him. After the house dried out he didn’t come back for two weeks . Mind you this is thanksgiving now. So I have all My baseboard just sitting on the floor not attached to the wall. I have all the equipment ( the fans and the humidifier) just sitting my living room. My living room was a disaster because I had to push my furniture to the side for the equipment. When he finally came he put broken baseboard back on the wall some baseboard had metal spikes poking out . And the baseboard in the kitchen behind the stove is still missing . I called him and told him about the issues and it’s January 7 and he still didn’t come back and complete the job . I was very please with billy in the beginning he was pleasant and always make sure he checked on the house . Then I really don’t know want happened. I won’t use this company again.
Jan 7, 2021Verified - Jennifer O.
Water Damage Cleanup and Restoration
I highly recommend APR. Billy was willing to come to check out the job the same day. He went above and beyond to help me understand my mold problem and how he would fix it. He was very personable, flexible and caring. I will use them again on any future projects.
Jan 8, 2019VerifiedA Premium Restoration's replyThank you:)
Credentials
License Type: Mold Remediator (FL)
William Van Helden
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is job specific, but we are available to work directly for owners or their insurance carrier at competitive prices.
- What is your typical process for working with a new customer?1. Preventing Further Damage - Our first priority upon entering your home is to “stop the bleeding”. We will deal with the immediate and present threat that is causing the issue at your property, to minimize the damage and expense. 2. Assessment - Next, we will assess the underlying cause and extent of the damage. This step will involve a visual inspection, and may also involve more extensive evaluations, such as mold testing, or looking under floor boards or behind drywall. A thorough inspection is necessary to determine the best course of action to deal with not only the damage to your property, but also to identify any potential risks to your health. 3. Remediation/Restoration - This step may involve removing damaged household items, drywall, flooring, cabinets, etc. If there is mold involved, we will set up containment around the affected areas, so the mold spores do not contaminate the rest of the house. If there is water in the house, that will be removed with pumps, and then the air will be dried with humidifiers. It is extremely important to remove moisture from the property, because moisture can continue to cause damage, and mold spores can settle on damp surfaces within 24 hours. 4. Cleaning and Sanitizing - After the property has been thoroughly dried, we will clean and sanitize all surfaces. This may involve removing water stains, mold, or smoke and soot. Not only will it look clean, it will be clean – our non-toxic, organic product will disinfect your home, and also inhibit future mold growth. 5. Renovation - Lastly, we know that you will be anxious to move back into your home, so we offer complete renovation services, so your house will be home again. First, you may need basic structural items such as a roof repair, plumbing repair or drywall replacement. Then, you’ll want to focus on the items that make your home beautiful, such as flooring, paint, and kitchen or bathroom renovations. We want to leave your home better than it was before!