Bit Tek Solutions
It’s free with no obligation to hire
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Bit Tek was exactly what I expect when I choose a technical support service. and I will definitely refer Bit Tek to my friends and familyJun 25, 2020Verified
Amazing solution to a computer problem. Very friendly staff. Incredibly quick with quote and then repair. Very trustworthy and capable. The only place I will go for repair. You will not be disappointed.Sep 22, 2017VerifiedBit Tek Solutions's reply
Yay! Thank you so much! We really appreciate the feedback and business!
I was able to find a reliable computer repair shop easily with Thumbtack, and I would not hesitate to recommend Bit Tek Solutions to anyone. I had no hesitation after speaking and meeting Christian and his staff for my repair. I did shop around town and without thinking twice, I chose Bit Tek. His shop is easy to find, immaculate and professional. He delivered truly a fast repair with fair pricing and as promised, Christian kept me up to date on the status of the repair process, with pictures and comments as he went along. This is a rare and fantastic service! Well done!Nov 17, 2016VerifiedBit Tek Solutions's reply
Wow, thank you! I love hearing success stories and love helping out my customers even more. Its for those very reasons why I continue in this profession that I am in. If you know how to do something, and can do it well, then you should stick with it. I am overly ecstatic that you were so delighted. I hope to see you again soon if you need help with anymore of your electronics or need anymore upgrades. Thanks Stu, we appreciate you and your business!
Bit Tek did a fantastic job repairing my computer in a very short period of time. They kept me updated along the way and gave me options that would enhance my computer. Christian explained everything in terms I could understand and answered all my questions. Their prices are very reasonable and I would highly recommend them to anyone. Christian and his wife Jennifer understand the true meaning of "QUALITY CUSTOMER SERVICE". Great company! JoeSep 2, 2016VerifiedBit Tek Solutions's reply
Wow, what a fantastic compliment. You and your wife were an absolute pleasure to do business with, thank you both very much!
Computer tech called and was efficient friendly and knowledgeable - having computer repaired right nowFeb 28, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is not complicated, just ask us and we will share it with you.
- What is your typical process for working with a new customer?This depends on what job it is that I am doing but I always introduce myself with a smile and a handshake. We make certain to get the information from my new customer like name, phone number email address, mailing address so that we can contact them while working on or with there equipment, but we also use this information for warranty purposes since I offer a standard 90 warranty on all my work that I do.
- What education and/or training do you have that relates to your work?All the time, there are free courses online I take and have my employee take.