Bit Tek Solutions

124 photos

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Read reviews that mention:

• computers・17

• laptop・9

• excel・3

---

Rick A.

Jan 10, 2021

·

Hired on Thumbtack

Hired on Thumbtack

These people are consummate computer professionals. They made the normally complicated computer issues easy to understand, and resolved the complicated issues in no time flat!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Vicki M.

Jan 4, 2021

·

Hired on Thumbtack

Hired on Thumbtack

Had an issue with my work computer and Bit Tek walked me through step by step how to fix the problem. I was up and running again in no time. Would definitely use them again.

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair

Barb G.

Sep 22, 2017

·

Hired on Thumbtack

Hired on Thumbtack

Amazing solution to a computer problem. Very friendly staff. Incredibly quick with quote and then repair. Very trustworthy and capable. The only place I will go for repair. You will not be disappointed.

Bit Tek Solutions's reply

Yay! Thank you so much! We really appreciate the feedback and business!

Computer Repair

Stu L.

Nov 17, 2016

·

Hired on Thumbtack

Hired on Thumbtack

I was able to find a reliable computer repair shop easily with Thumbtack, and I would not hesitate to recommend Bit Tek Solutions to anyone. I had no hesitation after speaking and meeting Christian and his staff for my repair. I did shop around town and without thinking twice, I chose Bit Tek. His shop is easy to find, immaculate and professional. He delivered truly a fast repair with fair pricing and as promised, Christian kept me up to date on the status of the repair process, with pictures and comments as he went along. This is a rare and fantastic service! Well done!

Bit Tek Solutions's reply

Wow, thank you! I love hearing success stories and love helping out my customers even more. Its for those very reasons why I continue in this profession that I am in. If you know how to do something, and can do it well, then you should stick with it. I am overly ecstatic that you were so delighted. I hope to see you again soon if you need help with anymore of your electronics or need anymore upgrades. Thanks Stu, we appreciate you and your business!

Computer Repair

Janet S.

Dec 23, 2014

·

Hired on Thumbtack

Hired on Thumbtack

I took my macbook pro to Christian after it was not booting up after turning it on. I spoke to his wife, Jennifer, on the phone several times. She was always kind, courteous and did a great job of explaining exactly where we were with my mac. Christian thought we might have to wipe my hard drive so he invited me to come down to the office where he went through all my picture so I could pick them out in order to make sure the pics I wanted to save where able to be saved. Christian was up front about the process and every step of the process in getting my macbook repaired. He explained what he was doing and what he would do if that didn't work. To my great delight and suprise, my hard drive did not have to be wiped. Christian was able to restore and repair it and my mac book is like new. I will tell EVERYONE I know who needs computer, tablets, phones,etc. to go to BIKTIK Solutions and see Christian and Jennifer. :) They were easy to work with and talk to. They made the process easy for me to understand. Their prices were reasonable and the contact was superb. It was a genuine pleasure to meet them both and be one of their customers. !

Apple Computer Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Pricing is not complicated, just ask us and we will share it with you.

• What is your typical process for working with a new customer?

  This depends on what job it is that I am doing but I always introduce myself with a smile and a handshake. We make certain to get the information from my new customer like name, phone number email address, mailing address so that we can contact them while working on or with there equipment, but we also use this information for warranty purposes since I offer a standard 90 warranty on all my work that I do.

• What education and/or training do you have that relates to your work?

  All the time, there are free courses online I take and have my employee take.