FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and based on the square footage, the condition of the floor, and the chosen finish. We always provide clear, written estimates with no hidden fees. We offer special discounts for contractors, repeat customers, and multi-home or large-area projects. Our goal is to deliver top-quality results at a fair price that fits your budget.
- What is your typical process for working with a new customer?
We start with a free consultation where we assess the condition of the floor and understand the customer’s vision. We then provide a customized quote, explain the process in detail, and schedule the job. During installation, we maintain clear communication and ensure the work area is clean and safe at all times.
- What education and/or training do you have that relates to your work?
Our team has received specialized training in epoxy flooring systems, including flake and metallic finishes. We hold certifications and diplomas that validate our expertise in surface preparation, application techniques, and safety protocols. This professional training ensures we deliver high-quality, durable results in every project.