- What should the customer know about your pricing (e.g., discounts, fees)?
Always fair. Will present customer with different pricing options as needed depending on solution needs and wants.
- What is your typical process for working with a new customer?
Offer free evaluation before sending estimates or quotes. This usually requires me to go onsite, or receive photos from customer or acquire exterior models via google earth
- What education and/or training do you have that relates to your work?
Bachelors of Science - Computer Engineering - Florida Atlantic University Florida Electrical Contractor Board - Low Voltage / Alarm Systems Specialty 12 Years - Installation of Alarms, Smart Home Equipment, Surveillanc, and A/V 17 Years - IT Experience - All PC and Networking Components Currently working on designing/engineering smart home equipment