FAQs
- What education and/or training do you have that relates to your work?
We continue with Intel GOLD certification each year along with Trend Micro security conferences and webinars where we later take our testing online. We are also involved in certification with AMD, Microsoft, Adaptec, and many many others.
- How did you get started doing this type of work?
This all started with a old system called a HP UNIX (HP Yuks) where we used tapes and punch cards to save data . Each step from there became more exciting and there was no stopping once you are bitten by the computer bug.
- What types of customers have you worked with?
Most of our service issues are divided between a software issue that is easily corrected or hardware , which is improving 10 fold but still has the ability to fail. On occasions we run into a lost password, a WIFI unit that is not performing to specs or a Domain server that just needs some tender care and updating anything from Drivers, to Group policy restriction reveiws.