1st Priority Tech Solutions
1st Priority Tech Solutions

1st Priority Tech Solutions

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: At 1st Priority Tech Solutions, we are focused on providing professional services with the highest levels of customer satisfaction We are dedicated to providing the best quality repairs at a cost that won't hurt your wallet or purse. We stand behind every repair, and our custom machines are designed and built to the utmost quality and standards. We were founded by a team of computer technicians who want to provide an affordable alternative to the outlandish fees and deceptions associated with the large chain store repair facilities. Having personally experienced this themselves they sought to make changes, and help the consumer receive better quality at a cost that is more reasonable. Unlike the large chain store repair facilities which focus primarily on sales first, we are technicians who realize customer satisfaction is the 1st priority! Our technicians are A+ Certified and genuinely care about our customer satisfaction. We will never recommend something just to make a sale. We treat your machines as we would treat our own. We are dedicated to providing quality service, and affordable rates. This page is for our customers to visit, learn, and educate themselves on the technology they may think is to complex to use. You will find tips and many different ways to enhance your own technical skills.
Overview

Hired 1 time

Background checked

4 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Social media

Facebook

Featured Projects

22 photos

  • Studio Computer

    Computer Repair

  • Custom Pink PC for Breast Cancer awareness

    Computer Repair

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

10 reviews

5
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Claudine P.
Nov 9, 2014
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Lowell G.
Nov 10, 2014
Jermaine is extremely thorough in his approach to computer diagnostics. He firsts asks questions as to the history of the individual in relation to their habits with their PC/laptop in order to properly diagnosis the issue. Additionally, he explains in detail what he finds upon his prognosis. Jermaine then lays out options for his customers. From the type of product they should/could use, the prices, and why recommends certain services and/or products. He even takes it upon himself to do the research for the customer and emails them options on what items they can purchase on amazon.com if they feel the need to shop around or if they want to customize their PC. Going the extra mile for you customers is key to me. It shows that you are not all about obtaining the funds after a finalized transaction. Jermaine literally loves what he does and he wants you to feel his passion and love for his profession through dialogue with you. No one and I mean NO ONE touches my computers except for him. Thank you for the exceptional service!
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Lowell G.
Sep 20, 2017
My work laptop completely crashes. It wouldn't turn on at all. I contacted Jermaine @ 1st Priority Tech Solutions and I expressed to him how urgent it was for me to have my business laptop up & running as this is what I use to conduct business on a daily basis. He first stated that if I needed a machine to be up and running immediately that I purchase a laptop for the time being while he repairs my current malfunctioning laptop. He advised me which tablet to obtain (a powerful one at that) which I can take with me anywhere that I go. He then explained the specs of the laptop and how it would be of great use to me. So I'm up & running temporarily but I still needed the data from my work laptop. He delivered some terrifying news & informed me that the hard drive crashed and that he's doing all that he can to recover as much information that he can to install into a new hard drive. He picked up a new hard drive, sent me photos of the compromised hard drive, photos of the hard drive recovery process and when he was completed with the laptop, he added memory to it and made it lightening fast. Superior, precise and excellent service. Jermaine kept me up to date with his progress and my laptop of 4 years is running like a dream. I strongly recommend his service if you want honesty, integrity and precision-based work for all of your information technology needs. Lowell Gelin On Call Mechanics, Inc. Automotive Diagnostician
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Kimberly G.
Jul 28, 2018
Great.
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Warren S.
Nov 7, 2014
I needed assistance with getting personal information off of what I thought was a broken External Hard Drive. I called Jermaine for his immediate assistance and he was able to extract the info and place it on to another external device. It took a total of less that 2 days.
Credentials
Background Check

Jermaine S. Archibald