FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing depends on the scope, complexity, materials, and time required for each project. I believe in fair and transparent pricing. Whenever possible, I explain the expected cost before starting the work, and if the scope changes, I discuss it with the customer before doing additional work.
- What is your typical process for working with a new customer?
I first discuss the project with the customer and ask for photos or details when necessary. For troubleshooting jobs, I inspect and diagnose the problem before recommending a solution. I explain the work and pricing clearly before proceeding and make sure everything is properly tested when the job is completed.
- What education and/or training do you have that relates to your work?
I have over 20 years of hands-on electrical experience. My background includes professional electrical training and extensive experience with residential electrical systems, troubleshooting, lighting, panels, circuit installation, switches, outlets, and electrical safety.