- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a flat fee for the entire project, and not by the hour as Thumbtack suggests. Projects vary widely and therefore, so do prices. The consultation is the place for me to learn about you and I use that time to form a shopping/styling strategy and determine the pricing for the project. A flat fee is the best way to get the most out of my service. I like to focus on you and not on the clock. I am an expert at staying within your shopping budget. Many times clients have no idea how much to expect to spend on clothes or what a Personal Stylist fee would be. I will always give you honest guidance regarding what it will take money-wise to accomplish your goals. Think of my service as an investment in you. Investments are not simply costs - investments have returns, and you will receive many times the cost of my fee in the way of confidence, compliments, and the feeling of being in control of your image and style. Priceless!
- What is your typical process for working with a new customer?
It all starts with a conversation in person or on Zoom. I want to hear about your challenges and why you're seeking help now. After speaking on the phone, the next step is to schedule an in-person consultation at your home. If you are not local, then Zoom is the next best option. I use the consultation time to get clear on your needs and to get a sense of your personality and lifestyle. I also want to take a look at your closet and see what you currently own. Clothes, shoes, jewelry, and accessories. Once I see what you have and we both decide we'd like to work together - I create a shopping and styling package (online or in-person)that will get you exactly where you want to be - and in many cases exceed your expectations altogether! There is no charge for an initial consultation.
- What education and/or training do you have that relates to your work?
I did not go to school to become a Personal Stylist. I went to Howard University in Washington DC and then graduated from the University of San Francisco in 1986 with a degree in Communications & Broadcasting thinking I wanted to be a news anchor! Long story short, it was Personal Style Consulting that won my heart. Friends, family, and coworkers all asked for my help, no matter where I lived, and I've lived in a lot of places all over the world... It took me a long time to realize that what I know about fashion and style and how to maximize someone's appearance is something I know instinctively, and it's a talent not everyone has! I decided to make it official and start my business in January of 2007. That's 15 years at Morrissey Style Consulting and we're still going strong!