FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing based mainly on square footage and types of pests to be eradicated.
- What is your typical process for working with a new customer?
We set up an appointment to give a free, no obligation inspection to the client. We then discuss our findings with the customer and explain what our process will be, once the customer authorizes the job.
- What education and/or training do you have that relates to your work?
I was initially trained by Sears Termite & Pest Control in 1993. This training entailed extensive classroom and field training in general household pest control, inspection for all types of pests, Subterranean Termite inspection and treatment, as well as inspection and treatment methods for other wood destroying organisms. I later moved to Ecolab Pest Elimination where I obtained extensive field and classroom training in pest elimination from food handling establishments, hotels, hospitals, and other institutional operations. I attended their Pest Elimination Academy and successfully completed their rigorous program. I later completed the certification course offered by the University of Puerto Rico and obtained my State Certification Examination with a passing grade of 96%.