FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size and condition of the property as well as any special requests. We provide free no-obligation quotes after a quick call or description of the project. There are no hidden fees, and everything is discussed upfront, so you know exactly what to expect.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs, schedule, and expectations. Then we create a tailored plan for your cleaning, confirm the details, and assign a professional team. After the service, we follow up to ensure you are completely satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, safe handling of cleaning products, and specialty services like post-construction cleaning, deep sanitizing, and Airbnb turnover cleaning. We continually update our skills to meet industry standards and exceed customer expectations.