FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward no hidden fees or surprise charges. We provide detailed estimates based on your inventory and distance. Discounts are available for seniors, military members, and repeat customers. We also work with customers to build a plan that fits their budget while ensuring quality service.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your moving needs, including inventory, dates, and any special requirements. From there, we provide a clear, written quote and walk you through the details. Once you’re ready, we schedule your move, keep you updated every step of the way, and ensure your belongings arrive safely and on time.
- What education and/or training do you have that relates to your work?
With over 18 years of hands-on experience in long-distance moving, we’re trained in safe packing, efficient loading, and secure transport. Our team is also trained in customer service, logistics, and industry compliance, ensuring every move meets professional standards and gives you peace of mind.