FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
WGRG DISCOUNTS Live Call Discounts - Immediate Reservation (moving 1+ months in advance) - - Connecting Route (changing of date to accommodate our routes) - Cubic Fill (accommodating WG by helping fill truck space) Discounts Daily - Senior Citizen (55+) - Public Servant (police officer, EMT, fire fighter) - Education Services (teachers, principals, staff) - Medical Field - Military - Home Owner - Student Discount - AARP/ Medicaid - Car Insurance (our sponsors) - ACH (merchant fee deduction) - Referral (previous customer, employees, associates of company) - Holiday Discounts (Christmas, Thanksgiving, Independence Day, Juneteenth) All discount apply to local, intrastate and interstate moves. Only 2 discounts can apply at one unless approved from management.
- What is your typical process for working with a new customer?
Provide a Moving Coordinator that will go over your home goods that's being move, possible additional service you may need, and send emails of what our company provides and how to make your move go smooth.
- What education and/or training do you have that relates to your work?
Degree in Business, Logistics, and 10+ years of experience in this industry