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Mobile grooming in special vehicle,
Grooming salon (no pick-up or drop-off)
We are extremely satisfied with the professional grooming of our dog. Paola was on time and completed the grooming in the time promised. She was very pleasant, listened to our concerns, and treated Laney with care. Pawfections will definitely be grooming Laney again.May 1, 2020Verified
Loved the dog groomer and loved the service. Very kind company and took great care of my 4 dogs. This is my forever grooming co.Apr 11, 2020Verified
My little girl Emma is a very anxious dog but she seemed to enjoy the experience. Victor did everything that I asked of him. I will definitely request him for Emma’s next grooming session. Thank you Victor she looks adorable. Her before and after photos.Oct 26, 2019VerifiedPawfections's reply
thank you very much for the Opportunity. we look forward to see Emma soon.
This happened to my Lola after only the second time using Pawfections dog grooming services. When I contacted the groomer to tell him about the cut on Lola face his response was that he didn’t cut Lola, once I sent him the picture he excused himself by claiming my dog was moving to much. I also reached out to the company Pawfections and I have still to receive a call from them, not even an apology. BEWARE!!!Dec 16, 2019VerifiedPawfections's reply
Ramon. we are truly sorry about what happened. My groomer contacted you about it. what happened was nothing intentional or a negligence by his part. sometimes when the puppy is moving too much or there is a lot of dirt on that part if the eyes the little hairs there get removed. My customer service also tried contacting you about the matter but we could never get in contact with you. Please let us know how can we make this situation better as I know your first service with was went perfectly fine and you liked it. sorry again for any inconvenience and I hope we can make this better for you.
Happy with my dogs grooming, nice job on both of them.Oct 25, 2019Verified
- What is your typical process for working with a new customer?Our mobile pet grooming process includes five simple steps: 1. Schedule an appointment 2. When our van arrives, we'll ask you to bring your pet inside 3. We will then conduct a seven-step evaluation to make sure we understand the needs of your pet 4. We will proceed with the grooming session, which takes 1 hour to 1-1/2 hours to complete 5. We will return your pet to you stress-free, happy, and clean We don't use cages, and our van is specially designed to provide a stress-free environment for any pet that goes through our doors. We guarantee complete satisfaction when you choose our services. We'll work with you and your pet until you're happy and satisfied with the outcome.