- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on the project, we would have to visit the home or business to understand the service you are requesting. We will walk the site with you and give you options on how we can do the installaiton. Before we leave we will have an estimate ready for you to view.
- What is your typical process for working with a new customer?
Depending on the service requested, we would schedule a meeting with the customer and peform a walk-thru. Once we understand the work requested, we will draw out any plans and send an estimate with the plans. Our goal is to be accurate with the estimate and final invoice price all the time.
- What education and/or training do you have that relates to your work?
My self and all of my techs have been in the low voltage field for over 15 years.