FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer FREE inspections and provide pricing based on the scope of the damage and the work needed. We focus on honest recommendations, clear communication, and fair pricing with no unnecessary services.
- What is your typical process for working with a new customer?
We start with a FREE inspection to assess the damage and identify the best next steps. From there, we explain the scope of work, answer any questions, and begin the restoration process as quickly as possible. We can also work directly with insurance or self-pay customers.
- What education and/or training do you have that relates to your work?
Our team is experienced in water damage restoration, mold remediation, and emergency property cleanup. We follow industry best practices and focus on safe, efficient, and reliable service for both residential and commercial properties.