FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Onsite House Calls & Repair Jobs are based on an hourly rate of $85hr for 1st Hour. A quarter of an hour if more additional time is needed. Any major repair jobs are priced on a flat rate. We do not charge any trip fees or travel charges at all to the customer.
- What is your typical process for working with a new customer?
To fully understand the customers needs to get the job done. Be patient with them and listen to what they need done or what issues they are having.
- What education and/or training do you have that relates to your work?
College Degree in Computer Science College Degree in Computer Networking A+ Certified Computer Repair Technician 2001 & 2009 Hewlett Packard Certified Repair Technician