FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and customized based on the scope, materials, and design complexity of each project. We provide detailed estimates with no hidden fees, ensuring clients understand every step of their investment.
- What is your typical process for working with a new customer?
We begin with an on-site or virtual consultation to understand your goals, style, and budget. Then, our design team creates a tailored proposal and 3D concept. Once approved, we move forward with planning, scheduling, and execution — managing the entire process from concept to completion. Communication and updates are continuous throughout every phase.
- What education and/or training do you have that relates to your work?
Our founders, Giselle and Ricardo Rattis, bring over a decade of combined experience in construction management, interior design, and remodeling. The G&R team includes certified professionals in architecture, engineering, and design, with ongoing training in innovation, sustainability, and safety standards.