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About
I myself, as the Owner take care of the majority of my customer pools each and every week and that is truly what stands us apart from most other companies! My Wife and I run our company and we both have 15 years experience of high-quality Pool Service beginning in The Hamptons, NY and have now transplanted here into SWFL 10 years ago. We know what it takes to consistently provide the top-notch Pool Service you need and want to pay for.
I enjoy everything about what I do. I have been servicing pools for 15+ years now residential and commercial and I am very knowledgeable in every aspect of the industry. I have been the GM of a large company servicing The Hamptons, NY as well as the GM of another top-rated company here in SWFL before my wife and I decided it was time for us to open our own business. I can guarantee you we will give you the consistent, reliable service you have been looking for, guaranteed!
Overview
Hired 108 times
Background checked
4 employees
12 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
Services offered
Pool type
Inground
Above ground
Other
Property type
Home
Multi-unit building
Office / business
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.5
62 reviews
5
82%
4
3%
3
7%
2
0%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lucretia T.
Jan 12, 2024
•
Hired on Thumbtack
Matt at Empire was responsive and professional. He took care of the problem on a timely basis and provided additional tips for taking care of my pool.
Details: In ground • Outdoors • Concrete
Empire State Pool Service's reply
Thank you! It was our pleasure!
Swimming Pool Repair
Vicki E.
Sep 12, 2023
•
Hired on Thumbtack
We own vacation rental properties and need our pools functioning and clean consistently. Empire has handled emergencies, improved the quality of our pools and even handles big projects like installing pool heaters and resurfacing. Great service, communication and just great guys to have on your team. If you're frustrated with the "dump and run" pool service, give Empire a try and start enjoying your pool every day.
Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • Pool water is clear • Leaves • I do not need my pool drained • One time only
Empire State Pool Service's reply
Thanks Vicki! We greatly appreciate your business. It's been a pleasure working with you so far!
Swimming Pool Cleaning, Maintenance, and Inspection
James L.
Jan 17, 2018
•
Hired on Thumbtack
finally a guy named Matt who really knows how to maintain and treat a saltwater pool since I learned chemicals for a saltwater pool costs more although balances overtime, most pool companys dont carry the salt or chemical needed on their trucks so they simply treat same as a chlorine pool plus a very obliging person
Details: Cleaning and Maintenance • In ground • Saltwater • Every other week • Cleaning system
Empire State Pool Service's reply
Thank you for the complimentary review. It’s been a pleasure doing business with you.
Swimming Pool Cleaning, Maintenance, and Inspection
Jane A.
Feb 14, 2018
•
Hired on Thumbtack
Matt has been quick to respond. Patient with all of my questions. Fair prices. They start maintaining our pool on Saturday.
Details: Cleaning and Maintenance • In ground • Concrete • Saltwater • Insects • Once a week • Heating system • Cleaning system
Empire State Pool Service's reply
Hi Jane, thank you very much for the compliment Terry review. It is greatly appreciated. I look forward to assisting you with your pool moving forward. Thank you.
Swimming Pool Cleaning, Maintenance, and Inspection
Eric T.
Aug 17, 2021
•
Hired on Thumbtack
Responded quickly and had a great solution to convert to a saltwater system. They are continually doing a great job of keeping my pool clean and clear
Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • My pool water is clear • I do not need my pool drained • Once a week
Swimming Pool Cleaning, Maintenance, and Inspection
Credentials
Background Check
Matt Mcgarrity
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Inquire about all Pricing and Discounts! I would love to answer any questions. Monthly Discounts are available!
What is your typical process for working with a new customer?
I always like to meet with all of my new customers when possible. I spend a good amount of time on my first visit looking over the pool and all the equipment. Making sure all equipment is functioning properly as it should be, filters are up to date and functioning properly, check for leaks, etc...
What education and/or training do you have that relates to your work?
I've been in the pool industry for 9+ Years and have extensive experience and knowledge of both Residential and Commercial pools & pool equipment. (CPO Certified as well)
