Empire State Pool Service

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About

I myself, as the Owner take care of the majority of my customer pools each and every week and that is truly what stands us apart from most other companies! My Wife and I run our company and we both have 15 years experience of high-quality Pool Service beginning in The Hamptons, NY and have now transplanted here into SWFL 10 years ago. We know what it takes to consistently provide the top-notch Pool Service you need and want to pay for. I enjoy everything about what I do. I have been servicing pools for 15+ years now residential and commercial and I am very knowledgeable in every aspect of the industry. I have been the GM of a large company servicing The Hamptons, NY as well as the GM of another top-rated company here in SWFL before my wife and I decided it was time for us to open our own business. I can guarantee you we will give you the consistent, reliable service you have been looking for, guaranteed!

Overview

Hired 108 times

Background checked

4 employees

12 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Services offered

Pool type

Inground

Above ground

Other

Property type

Home

Multi-unit building

Office / business

Commercial

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

62 reviews

5

82%

4

3%

3

7%

2

0%

1

8%

Read reviews that mention:

Jacob W.

Apr 21, 2024

•

Hired on Thumbtack

Empire State pool service was very professional and quick in their service and really helped me out when I was in a bind!

Details: Cleaning and Maintenance • Above ground pool • Vinyl • Chlorinated water • Pool water is green or cloudy • Algae • I do not need my pool drained • Once a week • Cleaning system

Swimming Pool Cleaning, Maintenance, and Inspection

Lucretia T.

Jan 12, 2024

•

Hired on Thumbtack

Matt at Empire was responsive and professional. He took care of the problem on a timely basis and provided additional tips for taking care of my pool.

Details: In ground • Outdoors • Concrete

Empire State Pool Service's reply

Thank you! It was our pleasure!

Swimming Pool Repair

Vicki E.

Sep 12, 2023

•

Hired on Thumbtack

We own vacation rental properties and need our pools functioning and clean consistently. Empire has handled emergencies, improved the quality of our pools and even handles big projects like installing pool heaters and resurfacing. Great service, communication and just great guys to have on your team. If you're frustrated with the "dump and run" pool service, give Empire a try and start enjoying your pool every day.

Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • Pool water is clear • Leaves • I do not need my pool drained • One time only

Empire State Pool Service's reply

Thanks Vicki! We greatly appreciate your business. It's been a pleasure working with you so far!

Swimming Pool Cleaning, Maintenance, and Inspection

Eric T.

Aug 17, 2021

•

Hired on Thumbtack

Responded quickly and had a great solution to convert to a saltwater system. They are continually doing a great job of keeping my pool clean and clear

Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • My pool water is clear • I do not need my pool drained • Once a week

Swimming Pool Cleaning, Maintenance, and Inspection

Jane A.

Feb 14, 2018

•

Hired on Thumbtack

Matt has been quick to respond. Patient with all of my questions. Fair prices. They start maintaining our pool on Saturday.

Details: Cleaning and Maintenance • In ground • Concrete • Saltwater • Insects • Once a week • Heating system • Cleaning system

Empire State Pool Service's reply

Hi Jane, thank you very much for the compliment Terry review. It is greatly appreciated. I look forward to assisting you with your pool moving forward. Thank you.

Swimming Pool Cleaning, Maintenance, and Inspection

Credentials

Background Check

Matt Mcgarrity

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Inquire about all Pricing and Discounts! I would love to answer any questions. Monthly Discounts are available!
What is your typical process for working with a new customer?
I always like to meet with all of my new customers when possible. I spend a good amount of time on my first visit looking over the pool and all the equipment. Making sure all equipment is functioning properly as it should be, filters are up to date and functioning properly, check for leaks, etc...
What education and/or training do you have that relates to your work?
I've been in the pool industry for 9+ Years and have extensive experience and knowledge of both Residential and Commercial pools & pool equipment. (CPO Certified as well)

Empire State Pool Service

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