THANK YOU DAVE 1 AND 2, AND THANK YOU WILL, BRAD, RON AND SEAN! YOU GUYS ARE AMAZING! We hired All Dixie to move us from a 3 Bedroom condo to a 4 Bedroom condo up the street. It wasn't a really complicated move except that we had 2 huge beds to disassemble and reassemble, and some pretty expensive decorative items items to be moved. Dave Sr., the father of the owner, came and gave us a quote for 2 days of work; first day packing and the second day moving. We were a little put off by the pricing of labor, charging a flat rate for the first 3 hours and hourly after that, but we went with it anyway. For the first day of packing there were two guys, Will and Brad, who boxed up everything, but left the dismantling and wrapping of furniture for the next day. Will was extremely conscientious about our most delicate items, and carefully packed them, checking with me for approval. They worked all through the day, with a short break around lunch, and they were both polite and very professional. The following day they came back with 2 more guys, Ron and Sean; a crew of 4 guys to pack the furniture and load the truck. The move to our new condo went very well, the beds reassembled, all the furniture unwrapped, the boxed items mostly unpacked; and while we did bump up against the time limit for deliveries at our new condo, the crew handled the conflict with professionalism and humor. I appreciated their hard work and the fact that only one item in the whole move was broken. Again, the company handled this with professionalism and kindness. And here is the next chapter:
I had another move scheduled from CT to FL. That moving company gave me a serious run-around, and gave me extreme heartburn. I only had 15 items coming down, but this other company did not communicate with me as to when they would be deliver. When I finally heard from them, I was in CT, not FL! Their truck driver called me to say they wanted to deliver that evening. I did not know what to do as they also needed to be paid the balance of their job -- in cash!!
I turned to All Dixie again. This time I dealt with Dave Jr. and he was fantastic! He sent a truck to meet these other movers and they off loaded my things from the CT truck to one of their trucks, AND they even paid the balance after I had provided the money via credit card!! Two of the movers that I knew, Will and Ron, have just delivered our things to our new condo. They called to check in and they really wanted to make sure I was happy. Again, they were professional, really easy to deal with, polite and on the ball. I absolutely trust All Dixie and their professional team of movers. It is obvious that from the owners to the crews, this company wants to please their customers, and they all sincerely enjoy seeing a job done right and done well. I thank you from the bottom my heart, All Dixie! YOU GUYS ARE AMAZING!!!