FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, fair, and straightforward. 🤝 No surprises. No hidden fees. Just honest work at a fair price. 💰 Free estimate on every job — always 🔧 Upfront quote before we touch anything 🎉 10% OFF for new customers 🏆 10% OFF for returning customers because loyalty matters
- What is your typical process for working with a new customer?
Our process is simple, clear, and built around your schedule: 📞 Contact: Reach out via Thumbtack or call us directly for a free estimate. 🔍 Assessment: We come out, inspect the issue, and listen to what you need. 💰 Quote: You get a clear, upfront price, no vague ranges, no hidden fees. 🛠️Service: We get the job done professionally, cleanly, and on time. 🎉 Follow-Up: We make sure you're 100% happy before we leave. 🎯 Our goal is simple: a stress-free experience from the first call to the final handshake! ✨
- What education and/or training do you have that relates to your work?
Our team has deep expertise in both plumbing and electrical work. 💪 🛠️ Hands-on apprenticeship training in both trades 📋 Up to date on Florida building codes and safety standards ⚡ Ongoing education on modern electrical systems and tankless water heater technology 🏆 We don't send rookies to your home. Every tech on our crew is experienced and trained. Need reliable pros? Contact Solid Plumbing & Electrical today for service you can trust! 📞