FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent, with no hidden fees. We offer: - Free consultations and quotes - Customized pricing based on the type and scope of the project - Discounts for bundle purchases, referrals, and loyal customers - A price-match guarantee on comparable products We believe in being upfront and honest about our pricing, so you can trust that you're getting the best value for your investment. Let's discuss your specific needs and budget, and we'll provide a detailed quote tailored to your project.
- What is your typical process for working with a new customer?
1. Initial Consultation: We schedule a consultation to discuss your window covering needs, preferences, and budget. 2. Measurement and Assessment: We take precise measurements of your windows and assess the space to determine the best solutions. 3. Product Selection: We present you with options and recommendations based on your needs and style. 4. Quote and Proposal: We provide a detailed quote and proposal outlining the scope of work, timeline, and costs. 5. Design and Production: Once you approve the proposal, we design and manufacture your custom window coverings. 6. Installation: Our experienced team installs your window coverings with precision and care. 7. Follow-up: After installation, we follow up to ensure you're completely satisfied with your new window coverings. Throughout the process, we prioritize communication, transparency, and your satisfaction. We're committed to delivering exceptional results and exceeding your expectations!
- What education and/or training do you have that relates to your work?
Our team has extensive experience and training in window coverings, including: - Manufacturer training and certifications - Hands-on experience with various window covering products and installation techniques - Ongoing education and training to stay up-to-date on the latest trends, products, and technologies We're committed to staying current and knowledgeable in our field, ensuring that we provide the best possible solutions and service to our customers.