5 Stars Party Characters

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Introduction

My focus is quality. I never cut corners, even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy. NOTE: Deposit are nor refundable

Overview

Hired 17 times

Background checked

3 employees

8 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram

Projects and media

68 photos

Projects and media

68 photos

Reviews

Customers rated this pro highly for punctuality, work quality, and professionalism.

Good 4.2

5 reviews

5

80%

4

0%

3

0%

2

0%

1

20%

Polina K.

Jul 16, 2019

·

Hired on Thumbtack

Details: 21 - 40 guests • 7 - 10 years old • Birthday party • Games

5 Stars Party Characters's reply

Thanks for you review 🙏🏻

Clown Entertainment

Valentina D.

Jun 17, 2019

Amazing customer service! Super professional and most important very reliable

5 Stars Party Characters's reply

Thanks for you review 🙏🏻

Elisa L.

May 23, 2020

·

Hired on Thumbtack

I paid a deposit in the beginning of the year for face painting for a party in April. COVID19 happened and there was no party. Every vendor called before I even had a chance to call them EXCEPT this co. I called and asked for a refund. I was only offered to reschedule (seriously, I was expected to predict the future re COVID). I was told to reach back out at the end of April, I did in May. I called and got no answer. I left a vmail. I got a text back asking me to reschedule. I said no and I was told only 50% would be refunded because their policies are clear. I said PLEASE your policies say nothing about a pandemic. I would spend a little more and get good service. Try @lotuspromakeup. Beautiful work, courteous, kind and professional. A delight to work with! Customer service, business skills, professionalism, attention to detail are areas to improve.

Details: 11 - 20 guests • 4 - 6 years old • 7 - 10 years old • Birthday party

5 Stars Party Characters's reply

Hi Elisa, we would like to apologize if we were not clear enough when it came to your party cancellation. We again want to offer the chance to reschedule as we are open with the required precautions to offer services. Since you decided not to reschedule our policies are clear that there is no refunds for deposits. We understand these are tough times and no one has detail policies for pandemics. This is actually the first time we live through one. But we are clear that deposit are not refundable in any case. But being considerate of the situation that we all are hurting we offered a 50% refund and a future discount for any service we provide. We regret you don’t get to rate us on our actual services. We our proud of the services we provide, and hope you can rate us one day on that. Thank you a have a nice day. Management.

Face Painting

Jennifer S.

Jul 25, 2019

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Hired on Thumbtack

Great experience and good management of the kids attention span

Details: 11 - 20 guests • Younger than 4 years old • Ninja Turtle

5 Stars Party Characters's reply

Thank you Jennifer for you review and contacted us for your wonderful party. 🥳😃

Costumed Character Entertainment

Ivan R.

Aug 13, 2019

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Hired on Thumbtack

She was great! Walked into a party of about 80 people and gave the party movement. Great time! Thank you.

Details: 1 - 10 guests • Younger than 4 years old • 4 - 6 years old • Birthday party • Balloon twisting • Magic show • Puppet show • Games

5 Stars Party Characters's reply

Thank you 🙏🏻 Ivan for your feedback GBU!

Clown Entertainment

Credentials

Background Check

Alejandra Teuta

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Negotiable
What is your typical process for working with a new customer?
Little Explanation about our company
What types of customers have you worked with?
Disney characters Superheroes Mascotas Princess...

5 Stars Party Characters

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