5 Stars Party Characters
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She was great! Walked into a party of about 80 people and gave the party movement. Great time! Thank you.Aug 14, 2019Verified5 Stars Party Characters's reply
Thank you 🙏🏻 Ivan for your feedback GBU!
Costumed Character Entertainment
Great experience and good management of the kids attention spanJul 25, 2019Verified5 Stars Party Characters's reply
Thank you Jennifer for you review and contacted us for your wonderful party. 🥳😃
I paid a deposit in the beginning of the year for face painting for a party in April. COVID19 happened and there was no party. Every vendor called before I even had a chance to call them EXCEPT this co. I called and asked for a refund. I was only offered to reschedule (seriously, I was expected to predict the future re COVID). I was told to reach back out at the end of April, I did in May. I called and got no answer. I left a vmail. I got a text back asking me to reschedule. I said no and I was told only 50% would be refunded because their policies are clear. I said PLEASE your policies say nothing about a pandemic. I would spend a little more and get good service. Try @lotuspromakeup. Beautiful work, courteous, kind and professional. A delight to work with! Customer service, business skills, professionalism, attention to detail are areas to improve.May 23, 2020Verified5 Stars Party Characters's reply
Hi Elisa, we would like to apologize if we were not clear enough when it came to your party cancellation. We again want to offer the chance to reschedule as we are open with the required precautions to offer services. Since you decided not to reschedule our policies are clear that there is no refunds for deposits. We understand these are tough times and no one has detail policies for pandemics. This is actually the first time we live through one. But we are clear that deposit are not refundable in any case. But being considerate of the situation that we all are hurting we offered a 50% refund and a future discount for any service we provide. We regret you don’t get to rate us on our actual services. We our proud of the services we provide, and hope you can rate us one day on that. Thank you a have a nice day. Management.
Amazing customer service! Super professional and most important very reliableJun 18, 20195 Stars Party Characters's reply
Thanks for you review 🙏🏻
Clown EntertainmentJul 16, 2019Verified5 Stars Party Characters's reply
Thanks for you review 🙏🏻
- What should the customer know about your pricing (e.g., discounts, fees)?Negotiable
- What is your typical process for working with a new customer?Little Explanation about our company
- What types of customers have you worked with?Disney characters Superheroes Mascotas Princess...