FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the specific project, since every door or glass repair can be different. We always provide free on-site estimates to make sure you get an accurate and fair price. There are no hidden fees, and we’ll explain all costs before starting any work. Discounts may be available for multiple services or larger projects.
- What is your typical process for working with a new customer?
When working with a new customer, we start by listening carefully to their needs and concerns. We then schedule a convenient time for a free on-site estimate, where we inspect the door, glass, or screen to identify the exact issue. After the inspection, we explain the repair or replacement options in simple terms, provide a clear estimate, and answer any questions before starting. Our goal is to make the process smooth, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on training and years of experience in sliding glass door repair, impact and non-impact glass replacement, and screen installation. We stay up to date with the latest tools, techniques, and safety standards to make sure every job is done with precision and professionalism