FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe that high-end remodeling should be accessible and transparent. We currently offer a "Spring Cleaning" promotion with $1,000 off bathroom remodels and $2,000 off kitchen remodels (limited-time offer). Additionally, we provide flexible financing options through Hearth, including 0% interest for 12 months for qualified borrowers, with loan options ranging from $1,000 to $250,000. We focus on "Built Strong" solutions that prioritize affordability without compromising on the quality of the finest materials.
- What is your typical process for working with a new customer?
Our journey together follows a seamless, 4-step collaborative process: Initial Consultation: A personalized session to understand your vision and needs. Design Phase: We draft a 3D model of your space and provide a detailed proposal outlining the budget and timeline. Material Selection: You visit our Jacksonville showroom to hand-select finishes that align with your style. Implementation: Construction begins with regular walkthroughs and updates to ensure the project surpasses your expectations.
- What education and/or training do you have that relates to your work?
We are a professionally licensed and accredited firm (License #CGC062474). Our team consists of certified technicians and expert project managers. We have earned prestigious industry recognition, including the Best of Houzz Service (2022, 2023, and 2024) and are a BBB Accredited business with an A+ rating, reflecting our legacy of trust and technical excellence in the Jacksonville area.