FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do not charge by the hour, but by the service being performed.
- What is your typical process for working with a new customer?
First get a detailed description of the problem. Next, explain to the customer what will have to be done to find the cause. Give the customer my fees and approximate repair time.
- What education and/or training do you have that relates to your work?
I have a BS in Information Systems and multiple IT certifications