FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
50% non-refundable retainer required to secure date Balance due 2 weeks prior to event date No refunds if cancelled within 2 weeks of event date Refundable incidental fee will be added and returned at the conclusion of the event if no missing/damaged items; amount varies by service Discounts/sales are posted on social media but only offered when booking through our site Yes, we travel outside of Jacksonville, Fl for an additional fee
- What is your typical process for working with a new customer?
Invoice provided via email after the client expresses in detail what is needed 50% non-refundable retainer required to secure date