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Hired 23 times
11 years in business
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If you are looking for a service that is thorough, good price, knowledgable AND compassionate... This is the company for you. They help me catch my cheating husband and offered me services after the fact too! IE: counseling, child services, etc. Thank you JMA! Sincerely, MeMay 25, 2015Verified
Josh did a good job for me and I received all the information that I needed.Feb 20, 2015Verified
Within an hour, I got the information I needed at a very low cost compared to other quotes!Nov 15, 2014Verified
The investigation did not take very long. I was most impressed with the thoroughness of the information. Also, JMA was very professional and did hesitate to address questions I had as a result of the investigation.Feb 18, 2015Verified
I hired Josh to serve some papers to my ex. He was quick to respond with a quote and cash my check. However, he never served the papers and he will not respond to the many emails and voice mails I have left him. If you are looking to get scammed, hire Josh at JMA investigative services.Sep 17, 2013VerifiedJMA Investigative Services, Inc.'s reply
Russ, I spoke to you on the phone recently when you advised me you were mad, that the papers had not been served yet, when you posted this review. You also admitted to not knowing how to serve papers to someone. We can not serve them if they are not home when our server makes a visit. During this same conversation you were informed of the process and that your papers had been served during a fourth attempt at a work location, not the residence. Our server went above and beyond to get these documents served. Once you understood how it works you stated you would correct this review to state the true facts. Additionally, during the conversation you also acknowledged that you have never once spoke to Josh (he has not worked for the agency since April of 2012). So in addition to a false review you have slandered someone not even involved in this matter. Your check was also not deposited until the ending week AFTER the job was complete. Respectfully, Investigator Webb.
- What should the customer know about your pricing (e.g., discounts, fees)?In general, Private Investigative agencies bill on a per hour basis. They may also bill mileage in addition to the hourly rate. Many establish Professional Investigative Agencies like JMA Investigative Services, Inc., will also offer Flat Fee services. This can be accomplished when an agency has an in depth experience in the case type for the Flat Fee.
- What advice would you give a customer looking to hire a provider in your area of work?Determine your financial limits in advance, while keeping your investigative needs in mind. We recommend that you discuss a financial limit with any investigative agency before you hire a Professional Private Investigator.