If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At NexGen, Customer Service and Quality are paramount to all else. We pride ourselves on treating your home as if it were our own. Experience the "NexGen Difference" today.
Check out our website at nexgenfl.com to see updates, meet our team, or book a consultation. We look forward to working on your next home improvement project.
Overview
Hired 15 times
Serves Jacksonville, FL
Background checked
20 employees
8 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Project location
Home
Business
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
42 reviews
5
100%
4
0%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dena B.
Jul 17, 2025
•
Hired on Thumbtack
Mark has been great to work with. Very timely responses, and has kept me informed all the way along. He confirmed some of the things we thought were going on with the roof issue, and let us know about some things that other companies "found" that were NOT issues. We really appreciate his honesty and attentiveness!
Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Anthony C.
Mar 11, 2024
•
Hired on Thumbtack
David came to inspect my roof due to evidence of water intrusion in the house. He arrived on schedule and was very professional, knowledgeable, and honest. Upon performing a thorough inspection of the roof, he determined there weren’t any obvious spots where the leak could be happening. He didn’t try to invent a problem to solve. I truly appreciate the honesty and professionalism and will definitely recommend NexGen to other folks in the future.
Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Emily T.
Jul 15, 2021
•
From Google
My parents have lived in the same house for 16 years and its time for the roof to be repaired. Getting a new roof is a scary (and expensive) process but Emily made it so easy for my parents to get the information and inspection they needed to get a quote. She was professional, efficient and knowledgeable. She was so patient with every question and made me and my parents very comfortable. Thank you so much!
Jenny K.
Oct 22, 2020
•
From Google
Working with Wes, Tim and the rest of the NexGen team was a great experience. Wes was very knowledgeable and worked with me from day one on roof damage caused by a wind storm on both my house and the detached garage. Wes helped me navigate through the insurance process, and Wes and Tim went above and beyond to make sure everything was done correctly. Even during the Covid pandemic when delays occurred from suppliers, Wes kept me informed, stayed on the vendors, and the finished project is beyond my expectations. Thank you Wes, Tim, and the other NexGen team members in making this stressful process so much easier. I would highly recommend this company for any roof repairs or replacements.
NEXGEN Roofing's reply
Jenny, thank you for your kind words. We really appreciate your review and for choosing NexGen to take care of your home. Wes and Tim are valued members of our team and it's amazing to hear about your experience with them! Thank you!
Marc K.
Jan 15, 2021
•
From Google
They were very professional and show genuine concern for my roofing problems. They were very informative as they walked me through the information which enabled me to make an informed decision with my roofing issues. I'd highly recommend their services.
Credentials
Background Check
Brandon Cornellier
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
No matter the size of your roofing project, we provide a competitive estimate and an unmatched customer service experience. Our seasoned professionals are among the most experienced in NE Florida.
What is your typical process for working with a new customer?
The first thing we do with our customers is give them an overview of the process in its entirety. This includes resources for communication, an assigned project manager, and estimated timelines and pricing. We always answer all of your questions upfront to create a relationship based on transparency, integrity, and honesty.
What education and/or training do you have that relates to your work?
We hold educational seminars, lunch and learns, and weekly meetings so that our staff are up-to-date with new industry regulations, laws, and procedures.
Knowledge is one of the pillars of our company and the ability to communicate that to our customers is what sets us apart from our competition. We leave no stone unturned and no question unanswered. When the homeowner is educated on the process, we've done our job.
