FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Installation or replacement of your HVAC system, we give FREE estimates. For service or repair of your HVAC system, we charge a $99 Diagnostic fee, however we are more than happy to waive the $99 fee if we are hired to do the service or repair.
- What is your typical process for working with a new customer?
We schedule an appointment to evaluate the system. Typically a $99 diagnostic fee is charged but should the customer then hire us to complete the repair, that $99 is waived. Typically, we offer same day service and repair.
- What education and/or training do you have that relates to your work?
All of our technicians and installers go through continued training. All employees are certified, and some have additional training and certifications as needed.