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I have only been with Edge Asset for a few months but so far I have been happy. I generally do not like property managers and am hard to please but these guys do look after both tenants and landlords. Oriah the manager always goes out of his way to explain things and has excellent communication. I feel they are transparent and trustworthy. I was really annoyed when they sent a technician to look at the HVAC system who informed me the AC was fine and had no problems. They sent the guy without asking me and charged me $150 for it. However Oriah said it will never happen again and all future maintenance requests will require my approval. Apart from that one hiccup I'm very happy with them. If I buy another property I will get them to manage it also. They would have got 5 stars if not for the HVAC issue.
Hiring the team at Good Faith Property Management was the best decision I ever made. My tenant was not paying on time and not maintaining my property. Luis at Good Faith first took his time in explain my options to me then proceeded to implement a rent collection and property management solution that not only led to the tenant paying all their back rent due but even produced improvements on my property by the tenant themselves, Thanks Guys
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