FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and based on load size, material type, and location. Every job includes labor, hauling, and proper disposal or donation. We offer free estimates, transparent quotes with no hidden fees, and seasonal discounts for repeat clients or full-trailer loads.
- What is your typical process for working with a new customer?
It starts with a quick conversation to understand what needs to be removed. Customers can easily share photos through the Thumbtack chat, which helps us provide an accurate estimate right away. After reviewing the pictures and confirming details like location and access, we schedule a convenient pickup time. On-site, we handle all the heavy lifting while you simply point to what goes. Payment is collected only after the job is complete and everything looks good.
- What education and/or training do you have that relates to your work?
We’re trained in safe loading, proper lifting, and efficient hauling to protect your property and ensure quick turnaround. We also stay familiar with local landfill guidelines and donation center requirements across Polk County to dispose of everything responsibly.