FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We specialize in premium move-out, deep cleaning, and Airbnb turnover services. ✔ Flat-rate pricing — most jobs range from $325 to $550 ✔ No hidden fees, no upsells ✔ Final quote based on the size, layout, and condition of the home We do not offer standard/maintenance cleaning unless it's part of a recurring plan or bundled with a deep clean.
- What is your typical process for working with a new customer?
It starts with a quick consultation — most quotes take under 90 seconds. Once approved, we assign a trained and vetted cleaner based on the job type and location. ✅ You’ll receive: Real-time ETA updates A day-before and morning-of reminder A full post-clean walk-through to ensure everything exceeds your expectations We handle everything — no surprises, no last-minute cancellations.
- What education and/or training do you have that relates to your work?
Every cleaner we work with is trained to meet high standards and understands how to handle move-outs, pet messes, and detailed deep cleaning. We only send teams who treat your home like their own.