FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer special discounts on future projects to new Thumbtack customers.
- What is your typical process for working with a new customer?
First I listen to the client. I ask as many questions as possible. I learn about them and listen to their ideas. I ask for visual examples they have seen before to have a better understanding of their expectations. All this information then is used to create a mood board, which is a simple guide used by designers to help with bringing ideas from the imagination of the client to a tangible surface that will guide me. After that prep step is done, I ask the client for 3 to 5 business days to present a first logo proposal. I usually present at least 3 samples, each with a different approach. The client then will send me feedback with their logo of choice and revisions they'd like to make. I ask for a couple of days to present a newly revised preview of the new logo. Once the new logo is approved and has met expectations we are ready for delivery. I prepare files in both landscape and horizontal orientations. All vector files are provided. I also include a small logo-use guide to help the client ensure the correct use of his/her logo all the time.
- What education and/or training do you have that relates to your work?
I have a long experience of 18 years in logo design and graphic design. I received an associates degree in Graphic Arts from HCC, and I like to keep my brain fresh through webinars, seminars, and conferences.