FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing a refinishing job would include many variables such as the square footage, the type or shade of stain, condition of the flooring, any repairs that might be necessary, etc. Our prices are very competitive and we also try to work with the customer to achieve a price point for each individual budget whenever possible.
- What is your typical process for working with a new customer?
We typically have a phone consult with a new customer first to determine what the project is and whether we can help. We will offer a rough estimate when possible over the phone but most cases will need an in-person review to provide a proper estimate. After we have visited the location, we follow-up by email attaching a quote. The customer may then contact us if they would like to be placed on the schedule.
- What education and/or training do you have that relates to your work?
We have been doing this work for over 20 years, we are licensed by Pinellas County, certified by the National Wood Flooring Association (NWFA) for installation and certified with Bona for sanding and refinishing.