FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on volume, type of items, and accessibility (stairs, distance, etc.). We provide upfront estimates and firm pricing once we see photos or the job. We are not the cheapest option, but we focus on reliable, professional service and doing the job right the first time. In some cases, items with resale value may qualify for a credit to help reduce your overall cost.
- What is your typical process for working with a new customer?
Most jobs start with a quick message and a few photos. From there, we provide a price range or firm quote. Once approved, we schedule a time that works for you and handle everything—from lifting and loading to responsible disposal or donation. Our goal is to make the process simple, fast, and stress-free.
- What education and/or training do you have that relates to your work?
As a veteran-owned business, we bring a strong work ethic, attention to detail, and reliability to every job. We also have hands-on experience with clean-outs, hauling, resale, and proper handling of various household and estate items.