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About
Sears Home Services has been proudly serving homeowners across the U.S. since 1956, providing expert appliance and HVAC repair to millions of homes each year. Our commitment to exceptional customer service and satisfaction makes us the trusted choice for all your appliance and HVAC repair needs. Whether it's a quick fix or a more complex issue, our skilled technicians repair most major brands, regardless of where you purchased them. We're here to help your home run smoothly!
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Good 4.0
18 reviews
5
72%
4
0%
3
6%
2
0%
1
22%
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Read reviews that mention:
Thomas M.
Sep 28, 2023
•
Hired on Thumbtack
I fixed the issue myself and let the Tech know before he came. Her was nice and very polite and said if anything changes give him a call. I would recommend them for any repairs you may need.
Details: Refrigerator • GE • Residential
Sears Home Services's reply
Hi Thomas, It was great speaking with you, Glad everything is now working well. Please feel free to call us in the future:)
Appliance Repair or Maintenance
Patrick D.
Sep 18, 2023
•
Hired on Thumbtack
Sears called me within 5 minutes to book the call to fix my dryer. They were there the next day, and the service rep had the parts needed in his truck and fixed it in 30 minutes. Saved me from buying a new one, and he was very professional. I’d recommend them to anyone who needs help. Thank you!
Details: Refrigerator • Kenmore • Residential
Appliance Repair or Maintenance
Lorraine L.
Oct 1, 2023
Service was top notch! The technician was very knowledgeable and able troubleshoot the issue with my appliance very quickly.
Sears Home Services's reply
Thank you for having us perform your service, we apprecaite your business
Celia H.
Oct 24, 2023
I’d highly recommend Eduardo from Sears Home Services, he was able to repair my dishwasher quickly and cleaned up after he was done the job.
Jason S.
Sep 11, 2023
I had a dispenser problem on my 2 year old fridge, I went on line and set up an appointment for next day. The tech called when he was on the way and showed up when promised. He repaired the unit and offered a clean and maintain, I was sceptical about add on charges but the tech reassured me it was needed. I am really glad I did it, it was something I never knew that needed to be done. It was a great experience.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a diagnostic fee, which is applied toward the cost of your repair. This ensures that you’re only paying for the services you need and helps us provide an accurate assessment for your home’s needs.
What is your typical process for working with a new customer?
When you reach out, we’ll assign a certified technician to you based on availability, ensuring the quickest possible appointment.
What education and/or training do you have that relates to your work?
All Sears Home Services technicians are fully certified and continuously receive in-depth training to ensure they are up-to-date with the latest technology and best practices in the industry.
